Are you struggling to deal with difficult people?

Why am I scared when dealing with conflict?

How can I overcome that?

Introduction to Conflict Resolution: Dealing with Difficult People is our foundational course, that all other courses are built on. For this reason we highly recommend that this be the first course you take from us.

Find out how to transform conflict into something positive, while proactively preventing unnecessary future conflict from happening.

For over 40 years, our organization has been designing and utilizing effective tools to navigate and prevent conflict; And for the first time ever, that content is right here!

Change your life for the better, today!

$425

 
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Trainer

Tanya Clarke-Marinelli

Course Dates

November 9 + 10, 2021 | 8:30am-4:00pm | In Person at Mediation Services 

In this online course you will have the opportunity to:

  • Explore personal case studies.  Maybe there's something you're going through right now that you're not sure how to deal with  Maybe it's something from the past that blew up and you want to know how you could have avoided that, or handled it better.
  • Learn communication styles and skills to use in difficult situations.  Unfortunately not every conflict can be avoided.  It becomes easier, and a lot less scary to navigate these situations when you understand the mechanics of conflict management.
  • Increase your ability to proactively engage others to resolve conflicts.  Even though not all conflicts are avoidable, understanding the root for various conflict situations will allow you to actively work towards preventing unnecessary conflict.
  • Learn and practice processes for clearing up misunderstandings, recovering from mistakes and resolving disagreements.  Look, we are not perfect.  It's super helpful to maintain healthy relationships when we know how to undue damage we've done.

The conflict management tools that are taught in this course can be very easily applied in our home life, our social circles and at work.